Our postal address is:
ATTN: College Countdown Privacy Matters
1935 Brookdale Rd. Ste. 139
Naperville, IL 60563 USA
We can also be CONTACTED VIA E-MAIL.
Sourcebooks, Inc. is committed to protecting your personal data, and as such Sourcebooks, Inc. has implemented all of the necessary requirements to conform to its obligations to protect your personal data. Here we want to show you how we use your personal data. We only use that information where we have a proper legal basis for doing so.
The data that you input into our Website can only be viewed by the department concerned, which has all of the necessary data confidentiality agreements in place.
Voluntary Information OR where permission is granted to obtain it
We collect personal information when users visit our site as follows:
Purchase of Products or Services from CollegeCountdown.com
When you place an order on the College Countdown website, we need to know your name and shipping address. Your telephone number and email address will be collected and used to contact you as it pertains to your order and only when necessary. We collect your billing address and credit card / payment information to process your order.
We collect the e-mail addresses of those who communicate with us via e-mail and information volunteered by the consumers, such as survey information or site registrations. When you sign up for our website, you are voluntarily giving us certain information. This may include your name, email, address or phone number, and any other information you provide us. If you choose to buy something on our website, you provide us with payment information, contact information (i.e. address and phone number) and what was purchased. Should you purchase something for someone else on our website, you are also providing us with their contact information. We use email in the following ways:
POST MAIL AND TELEPHONE NUMBER
If you supply us with your postal address online, you may receive periodic mailings from us with information on new products and services, or upcoming events.
Persons who supply us with their telephone numbers online will only receive telephone contact from us with information regarding orders they have placed online.
If you decide to voluntarily provide us with your personal information, the data will be saved in our secure databases where appropriate procedures to protect your personal information are in place.
In accordance with the Law, you have the right to access, modify and correct data about yourself. Should you wish to do so, please contact Sourcebooks, Inc. by clicking here: contact form.
Site optimization and Technical information: For each visitor to our website, our Web server automatically recognizes only the consumer's domain name or anonymized internet protocol address, not the e-mail address. We collect only the domain name or anonymized internet protocol address, not the e-mail address of visitors to our website. Our servers automatically record information including information that your browser sends whenever you visit a website or a mobile app. This may use your domain name, your anonymized internet protocol address, the address of the web pages visited, browser type and settings, date and time of the views, and other aggregate information.
We may also collect information about the device you are using, including the type of device, the operating system, device settings and crash data. Whether we collect some or all of this information depends on the type of device and its settings. To learn about the policies associated with your device, please check the policies of your device manufacturer or software provider.
The information we collect is used to improve the content of our website. It is not shared with other organizations for marketing or commercial purposes.
Affiliates, advertisers, partners and other third party services:
The information we collect is used for the following:
A cookie is a text file that may be registered by your browser software, subject to your acceptance, in a dedicated space on the hard drive of your device (e.g. computer, tablet) when you consult an online service with your browser.
We keep your information for only as long as we need it to fulfill the purposes as described in this policy. If your information is no longer needed, and it is not required that we maintain it for our legal or regulatory obligations, we will remove it or depersonalize it so that you cannot be identified.
We use the information we collect to provide a better service to you. This information is important to the nature of the services we provide. It allows us to make our services relevant, interesting and personal to your own interests. We use the information to improve our site and our products, improve Sourcebooks, Inc., send you updates and activities or interests, emails regarding updates or notifications.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our website periodically.
Sourcebooks, Inc. provides services worldwide. By using our site, you authorize us to transfer and store your information outside your home country, including the United States, for the purposes described in this policy. The privacy protections and the rights of authorities to access your information in these countries may not be the same as in your home country. Our goal is to follow the rules not only within the United States, but also through the General Data Protection Regulation (GDPR). Therefore, we strive to make your information as protected as possible, while still providing you with the necessary information to control how we use your information.
Customers may prevent their information from being used for purposes other than those for which it was originally collected by sending us an e-mail using the contact form above or writing us at the above address.
Upon request, we provide site visitors with access to contact information (e.g., name, address, phone number) that we maintain about them. Consumers can access this information by sending an e-mail using the contact form or writing to us at the above address. We also offer visitors the ability to have inaccuracies corrected in contact information. Consumers can have this information corrected by sending us e-mail at the above e-mail address or writing to us at the above address.
Customers can also object to us processing their information. You may contact us and tell us to stop using your information, including any marketing emails, notifications or mailings.
If you are a European Union user, you may also have your information deleted. If you would like to have the information deleted, please contact us. If you're based in the EEA and think that we haven't complied with data protection laws, you have a right to lodge a complaint with the Data Protection Commission or with your local supervisory authority.
Our wholly owned subsidiaries and affiliates may also have access to and process your information. If we were to engage in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding that involves the transfer of the information described in this Policy, we would share your information with a party involved in such a process (for example, a potential seller).
We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site.
WWW.COLLEGECOUNTDOWN.COM guarantees your satisfaction, security, and privacy. We use the latest encryption technology to keep your personal information safe. Our site is hosted with state-of-the-art, built-in security and performance to ensure an enjoyable and safe shopping experience.
Shopping at WWW.COLLEGECOUNTDOWN.COM is absolutely safe. You never have to worry about credit card safety when shopping at our site.
Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.
We guarantee that each purchase is protected and safe. If fraudulent charges are ever made, you will not have to pay for them.
In general, under federal law, you will not be liable for more than $50 of fraudulent charges. In the unlikely event that you are subject to fraudulent charges, remember to first notify your credit card provider in accordance with its reporting rules and procedures. If, for any reason, you are held responsible for this amount, Sourcebooks, Inc., will cover the entire liability for you, up to $50, as long as the unauthorized use of your credit card resulted through no fault of your own from purchases made from Sourcebooks, Inc., while using our secure server.
Still Prefer to Order by E-mail, Fax, or Phone?
We gladly accept orders by e-mail, fax, or phone. Just click the links on our home page and other Web pages to contact us.
Please use our contact form.
Our fax number is 630-961-2168.
For your convenience, we've created a Fax Order Form that you can access from our catalog pages. Just print the form, fill out your order, and fax it to us.
You can also call us toll-free at 800-432-7444.
We are very pleased to handle international orders. You may place your order on our website or contact us by e-mail, phone, or fax.
The Children's Online Privacy Protection Act took effect on April 21, 2000, and imposes certain requirements on websites directed toward children under 13 that collect information on those children, or on websites that knowingly collect information on children under the age of 13. WWW.COLLEGECOUNTDOWN.COM's website is not directed toward children under 13, and it is our site's policy not to collect personal information on any person under 13. If you are based in the EEA, you may only use Sourcebooks, Inc. if you are over the age at which you can provide consent to data processing under the laws of your country or if verifiable parental consent for your use of WWW.COLLEGECOUNTDOWN.COM site has been provided to us.
No information should be submitted to or posted on the Site by any Minor (a user younger than 13 years of age). If a minor between the ages of 13 and 18 accesses or registers for the Site, or signs up to receive our newsletter, they should do so with parental or guardian consent. Unless otherwise disclosed during collection, we do not knowingly provide any personally identifying information about Minors, regardless of its source, to third parties, nor is this information knowingly used by us for any marketing or promotional purposes.
By registering for this site, or registering to receive our newsletter, you are certifying that you are at least 13 years old.
Last updated and effective as of: 05/23/2018